游記作文700字：游青島

商務(wù)人士禮儀英語

     有選擇地接電話是可以的,有時(shí)甚至是必要的。但是如何做則有正誤之分。首先訓(xùn)練你的秘書要有禮貌。最好問"我能問是哪位打來的嗎?"，而不是"誰呀?",更不是"誰在打電話?"。第二,不要教你的秘書在你在的時(shí)候說不在。說工作太忙無暇通話是可以接受的--以誠相待永遠(yuǎn)是上策。打電話的人能聽出不同,況且,如果你總不在也不太好。

　　It's rude not to return telephone calls regardless of whom they are from. You might be ignoring a potential customer. Many people today don't bother to return phone calls, and if you work for someone else,it's highly unlikely that such behavior is acceptable. When you do return calls, try to place them yourself. If you must have your secretary make the call, then get on the line immediately. It's not polite to keep someone waiting when you've placed the call.

　　不回電話是無禮的--不管電話來自何人。你或許會(huì)錯(cuò)過一個(gè)可能成為客戶的人。當(dāng)今許多人不屑回電話,但如果你身為別人的雇員,如此行為恐怕難以接受。當(dāng)你能夠回電話時(shí),盡量自己做。如果你必須先讓你的秘書代勞,那么應(yīng)盡快接過電話。如果電話是你打的,讓對(duì)方久等是不禮貌的。

　　Handling Mail

　　處理信件

　　Good manners also dictate that you handle your mail promptly and courteously. Unless mail is obviously mass-produced, it should be deemed worthy of a reply. Most bosses don't like discovering that their employees are unresponsive to business calls and letters.

　　得體的行為舉止也體現(xiàn)在你能及時(shí)有禮貌地處理信件。除非是那些大量散發(fā)的郵件,每一郵件都值得予以回復(fù)。許多老板不愿看到他們的雇員對(duì)商務(wù)電話和信函遲遲不予答復(fù)。
 

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