英文簡歷（酒店文職人員）HOTELCLERK

　　SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.
　　
　　OBJECTIVE:
　　Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.
　　
　　
　　SUMMARYOFQUALIFICATIONS:
　　
　　Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers.
　　Detail-andgoal-oriented.
　　Functionwellinhigh-stressatmosphere.
　　KnowledgeableonbothEECOandAPTECcomputerssystems.
　　CAREERHISTORY
　　1992-PresentTHEOLIVERHOTEL,Whitewater,KS
　　HotelClerk
　　Resolvedguests''needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Inspectedrooms.
　　
　　1988-1991WALDENHOTEL,Walton,KS
　　HotelClerk
　　Trainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.
　　
　　
　　1986-1987WALDENHOTEL,Walton,KS
　　SalesAssociate
　　Assistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.
　　
　　1983-1985BETHELCOLLEGE,NorthNewton,KS
　　Secretary
　　Responsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.
　　
　　EDUCATION
　　BETHANYCOLLEGE,Lindsborg,KS
　　BachelorofScience;Sociology,1983
　　
　　PREFERENCES
　　Furnisheduponrequest.
　　
　　Candidate''scustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.
　　Educationisde-emphasizedbecausecandidate''sworkhistoryisstrong.

 

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